Customer Service Update
In compliance with government requests, some of our staff is working remotely in order to continue providing you with the service you deserve. We have motorcycle shipping specialists on hand at our main office from 4 am - 12 pm Pacific Time. After 12 pm, we are providing support through our remote staff. You will be able to speak with a live person but some requests my require that a specialist return your call. In addition, the live chat feature on the website ask that you email us for support. Please be assured that we are monitoring all communication channels and we will provide the support you need.
The Sacramento terminal has modified it's hours to 8 am to 4 pm PDT. The Los Angeles terminal is operating per its normal schedule.
The New York terminal hours of operation are changing to 6 am to 10 pm starting 3/23/20.
We are working at 100% capacity. All terminals are open, although some may have modified hours. Right now we are not seeing any immediate delays in transport due to the schedule changes as a result of the corona virus.