Service Bulletins
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9/10/2020
Oregon
The Medford terminal was evacuated today due to fires in the area. They are not currently scheduling any operations until further notice and will be extending delivery dates accordingly. We apologize for any inconvenience this may cause. -
8/26/2020
Louisiana & Mississippi
Due to adverse weather from Hurricane Laura, cross country trucks will not be running in Louisiana or Southern Mississippi on Thursday (8/27) or Friday (8/28). We will be extending delivery/pick-up dates on some shipments during this time. We are planning to resume these routes mid-late next week, depending on flooding, storm damage and available power to these areas. -
8/26/2020
Texas
The Houston Texas terminal will be closed on 8/27/2020 due to adverse weather from Hurricane Laura, Currently we are scheduling operations for Friday 8/28 and will be extending delivery dates accordingly. We apologize for any inconvenience this may cause. -
4/17/2020
Covid-19 Service Update
We have motorcycle shipping specialists on hand at our main office from 4 am - 5 pm Pacific Time. After 5 pm, we are providing support through our remote staff. You will be able to speak with a live person but some requests my require that a specialist return your call. Please be assured that we are monitoring all communication channels and we will provide the support you need. The drivers and terminal staff are encouraged to follow the CDC guidelines (whenever possible) to help keep our team and clients safe during these challenging times. Read more here Covid-19 Update
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3/23/2020
Customer Service Update
In compliance with government requests, some of our staff is working remotely in order to continue providing you with the service you deserve. We have motorcycle shipping specialists on hand at our main office from 4 am - 12 pm Pacific Time. After 12 pm, we are providing support through our remote staff. You will be able to speak with a live person but some requests my require that a specialist return your call. In addition, the live chat feature on the website will ask that you email us for support after hours. Please be assured that we are monitoring all communication channels and we will provide the support you need.
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3/19/2020
California
The Sacramento terminal has modified it's hours to 8 am to 4 pm PDT. The Los Angeles terminal is operating per its normal schedule.
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3/19/2020
New York
The New York terminal hours of operation are changing to 6 am to 10 pm starting 3/23/20.
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3/19/2020
All Areas
We are working at 100% capacity. All terminals are open, although some may have modified hours. Right now we are not seeing any immediate delays in transport due to the schedule changes as a result of the corona virus.